Financial Services hub

AI and IT consulting for regulated financial institutions.

We embed senior consultants who understand OCC examination cycles, the SR 11-7 model-validation frame, EU AI Act high-risk categories, and the operational reality of legacy core banking modernization.

What we see in Financial Services.

Financial institutions don’t lose AI bets to better models. They lose to model-risk programs that can’t survive a regulatory exam, core-banking modernization that misjudges the parallel-run window, and cloud landing zones that fail SR 11-5 evidence chains. The buyer-side reality is that model risk, third-party risk, and operational resilience all converge on the same engineering decisions, and the practitioners who can hold all three frames at once are scarce.

We work with banking, insurance, capital-markets, asset-management, and payments organizations on the engineering decisions that have to satisfy a regulator first and a product roadmap second. That means model documentation written in language an OCC examiner can read without follow-up questions, lakehouse instrumentation that produces clean data lineage on demand, and landing-zone designs that don’t require a six-month audit remediation when the next exam cycle opens.

The pattern that doesn’t work: hiring a generalist firm to draft a governance policy, then handing it to an internal team to operationalize without a practitioner who has actually built model-validation pipelines, run a parallel core-banking run, or instrumented an SR 11-7 evidence chain. That is where most regulated AI programs stall.

Where we plug in for Financial Services.

01

AI governance for regulated decisions

Model validation, adversarial testing, and regulator-readable evidence. Aligned with NIST AI RMF, the OCC SR 11-7 model-risk framework, and EU AI Act Annex III high-risk categorization.

AI governance in a bank, broker-dealer, or insurer is fundamentally a model-risk-management problem with new failure modes layered on top of the SR 11-7 framework that the OCC and Federal Reserve already expect. The work begins with a use-case taxonomy that maps each model to its consequence tier, its regulatory exposure under the EU AI Act Annex III high-risk categories where applicable, and the validation depth required by the institution's own MRM policy. From there, a senior consultant produces decision records for each in-scope model: training-data lineage, fairness and disparate-impact testing methodology, adversarial robustness evidence, drift-monitoring thresholds, and the human-in-the-loop arrangement that owns the override path. The NIST AI RMF supplies the control vocabulary; the institution's existing MRM artifacts supply the format examiners already accept. Successful outcomes look like a model-risk committee that can approve or deny new AI use cases on a defined cadence, validation packages a regulator reads without follow-up, and a deployment pipeline where governance gates are technical controls rather than meeting cycles. An engagement typically runs eight to twelve weeks, embedded with model risk, the AI center of excellence, and one or two business-line model owners, with a week-one inventory and gap assessment, a mid-engagement governance design, and a final cutover that includes one production model migrated end-to-end through the new control set as proof.

02

Core banking modernization

Strangler-fig migration off legacy COBOL and AS/400 systems. Parallel-run risk management, reconciliation harnesses, and the operational decisions a CIO actually has to make when the cutover window is twelve weeks instead of twelve months.

Core banking modernization is the work of moving deposits, loans, payments, and the general ledger off a thirty-year-old COBOL or AS/400 platform without a six-month service interruption or a regulator finding. The strangler-fig pattern is the dominant approach: route new product traffic to a modern core, keep the legacy core authoritative for in-flight portfolios, and reconcile both ledgers daily until the legacy state is fully drained. A senior consultant produces a domain decomposition of the current core, a parallel-run reconciliation harness with tolerance bands defined per account class, a cutover playbook keyed to FFIEC examination expectations, and a regulator-facing change-management package that documents the operational-resilience implications under the OCC heightened-standards framework. Successful outcomes are measured by clean parallel-run reconciliations across a full month-end and quarter-end, an auditor who signs off on the dual-ledger period, and a customer-facing experience that is unchanged through cutover. The hardest decisions are not technical: they are the operational tradeoffs a CIO has to make when the cutover window is twelve weeks instead of twelve months, and a senior consultant earns their place by surfacing those tradeoffs early, in writing, with regulator implications attached. An engagement typically runs twelve to twenty weeks for the program-design phase, embedded with the core program team, treasury operations, and the chief risk officer.

03

FFIEC-aligned cloud landing zones

Landing-zone design that produces examination-friendly evidence by construction. Account hierarchy, network segmentation, key-management posture, and audit logging that an examiner can trace without a follow-up.

An FFIEC-aligned cloud landing zone is a cloud foundation engineered so that an examiner under the FFIEC IT Examination Handbook can trace a control from policy to evidence without an internal scavenger hunt. The work begins with the institution's existing risk taxonomy, the cloud provider's shared-responsibility model, and a control mapping to the FFIEC handbook, the OCC heightened-standards expectations, and where applicable the NYDFS 500 cybersecurity rule. A senior consultant produces account-hierarchy and organizational-unit design, network segmentation patterns aligned to data-classification tiers, key-management posture under FFIEC and NIST SP 800-57 guidance, and a logging-and-monitoring architecture that produces immutable audit evidence for both privileged-access activity and configuration drift. The deliverables are landing-zone-as-code (Terraform or CloudFormation), a control-evidence catalog mapped to examination procedures, and runbooks for the operational tasks examiners ask about most often: customer-data segregation, encryption-key custody, third-party access, and incident response. Successful outcomes look like an examination cycle that closes without a Matter Requiring Attention on cloud governance and a posture that survives a change in cloud provider region, account, or business line without redesign. An engagement typically runs eight to twelve weeks, embedded with cloud platform engineering, information security, and the regulatory examination liaison, with a week-one current-state assessment and a final pilot account stood up under the new posture.

04

Data lineage that survives examination

Data contracts, lakehouse instrumentation, and the lineage tooling that lets a model-risk team answer “where did this feature come from” without a forty-hour internal investigation.

Data lineage in a regulated institution is not a documentation exercise; it is the substrate that lets a model-risk team, a finance team, or a compliance team answer the question "where did this number come from" inside the timebox a regulator allows. The work starts with the institution's authoritative-source-of-record inventory, BCBS 239 risk-data-aggregation principles, and the specific reporting obligations in scope (FR Y-9C, CCAR, FR 2052a, MiFID II transaction reporting, or the institution's own model-risk evidentiary needs). A senior consultant produces a data-contract catalog between source systems and consuming platforms, a lineage-tooling selection grounded in the institution's existing platform footprint rather than a vendor demo, and the lakehouse instrumentation that captures column-level lineage as code rather than as a periodically refreshed diagram. Deliverables include a data-product taxonomy, lineage automation in the orchestration layer, control evidence that maps a feature in a production model back to its source extract, and a remediation backlog for orphaned or non-conforming pipelines. Successful outcomes look like an examiner question answered with a query rather than a forty-hour internal investigation, and a model-risk team that can re-run a feature derivation against a prior point-in-time state. An engagement typically runs ten to fourteen weeks, embedded with the chief data office, model risk, and the platform engineering team that owns the lakehouse.

05

Operations resilience

DORA-aligned operational-resilience instrumentation for capital markets and EU operations. Tabletop exercises, RTO/RPO documentation, and the third-party risk telemetry that DORA Article 28 actually expects.

Operational resilience under the EU's Digital Operational Resilience Act, the Bank of England's SS1/21, and the corresponding US interagency expectations is a discipline of identifying important business services, defining impact tolerances, and proving through testing that the institution can stay within those tolerances under severe-but-plausible disruption. The work begins with an important-business-service mapping, dependency analysis across applications, third parties, people, and facilities, and impact-tolerance setting in the language the regulator expects. A senior consultant produces the resilience instrumentation that DORA Article 28 actually requires: third-party ICT register entries with the contractual provisions DORA mandates, scenario-based tabletop and severe-but-plausible exercise plans, RTO and RPO documentation grounded in measured recovery rather than aspirational targets, and the post-exercise remediation discipline that turns a finding into a closed risk item. Deliverables include the important-business-service register, the third-party concentration analysis, the testing program, and the board-level reporting pack that demonstrates ongoing resilience oversight. Successful outcomes look like a tabletop where the recovery time inside the impact tolerance, a third-party register the regulator accepts, and an exit-plan exercise for a critical cloud or SaaS dependency that the firm has actually rehearsed. An engagement typically runs ten to sixteen weeks, embedded with operational risk, technology resilience, and the third-party risk function.

06

Vendor risk and third-party AI

Model supply-chain documentation, vendor-API governance, and the contractual posture that protects the institution when the third-party model upstream changes without notice.

Third-party AI introduces a new class of vendor-risk exposure that the existing third-party-risk-management program was not designed to absorb: a model upstream changes weights without notice, a foundation-model provider deprecates an API, or a vendor's training data is challenged in litigation that propagates to the institution's outputs. The work begins with a third-party AI inventory, a contractual gap analysis against OCC Bulletin 2023-17, the EBA guidelines on outsourcing, and DORA's third-party ICT provisions where applicable. A senior consultant produces the model-supply-chain documentation that captures provenance, retraining triggers, and notice requirements; vendor-API governance that fences the institution's data flows and logging; and the contractual posture that includes audit rights, model-change notice clauses, kill-switch provisions, and exit-plan triggers proportional to criticality. Deliverables include the third-party AI register, a tiered due-diligence framework, model-output monitoring instrumented at the integration boundary, and a renegotiation playbook for material contracts. Successful outcomes look like a vendor-AI deployment the institution can pause within hours when an upstream change degrades output, a regulator examination that closes cleanly on third-party AI oversight, and contracts that survive a model deprecation event without extraordinary commercial concessions. An engagement typically runs eight to twelve weeks, embedded with third-party risk, procurement, the AI governance function, and one business-line owner of a material AI use case.

Regulatory and compliance landscape.

Regulated financial institutions operate inside a layered framework of US federal, state, and international supervision. We design engagement deliverables to align with the frameworks that govern the work.

  • OCC SR 11-7 →

    Supervisory guidance on model risk management. The reference frame for model validation, change management, and effective challenge in US-supervised banks.

  • FFIEC IT Examination Handbook →

    Federal Financial Institutions Examination Council guidance on IT operations, architecture, business continuity, and outsourcing.

  • EU AI Act →

    High-risk AI categorization (Annex III), conformity assessment, and post-market monitoring obligations for AI systems used in credit scoring, insurance pricing, and other regulated decisions.

  • NIST AI RMF →

    Voluntary risk-management framework that has become the operational reference for AI governance programs that need a defensible structure.

  • NYDFS Cybersecurity Regulation (23 NYCRR 500) →

    Mandatory cybersecurity program for New York-licensed financial institutions. Covers governance, encryption, third-party risk, and breach notification.

  • SEC Reg SCI →

    Regulation Systems Compliance and Integrity. Operational-resilience and incident-reporting requirements for capital-markets infrastructure.

  • DORA (EU) →

    Digital Operational Resilience Act. ICT risk management, incident reporting, and third-party ICT risk obligations for EU financial entities.

  • GLBA →

    Gramm-Leach-Bliley Act safeguards rule and privacy notice obligations.

Prior engagements.

Top-10 US regional bank · Model Risk Management
MRA cleared at the next horizontal review without retraining production models.
Challenge

Top-10 US retail bank running ML-based retail underwriting and small-business credit decisioning models, supervised by the OCC under SR 11-7, partnered with the bank's MRM and second-line risk teams.

OCC issued a Matter Requiring Attention covering inadequate model documentation, ongoing monitoring, and challenger testing across nine in-scope production models. Without remediation the bank faced a forced retraining of live decisioning systems.

Approach
  • Embedded with the model risk team for the full remediation cycle
  • Rebuilt validation reports for the nine in-scope models against NIST AI RMF and Fed SR 11-7 conceptual-soundness and outcomes-analysis expectations
  • Stood up an independent challenger pipeline parallel to production
  • Wrote the regulator-facing remediation memo and walked examiners through the evidence binder
Results
  • MRA cleared at the next horizontal review without retraining production models
  • 12-month engagement, 4-person team
  • Validation pattern adopted as the bank's template for subsequent SR 11-7 submissions
Mid-cap European insurer · Operational Resilience
Lead supervisor accepted DORA register and exit plans without follow-up.
Challenge

Mid-cap European insurer with two cloud-hosted policy administration platforms driving most of the carrier's ICT third-party concentration risk, regulated by the lead European supervisor.

January DORA enforcement deadline against an ICT third-party register built for EIOPA outsourcing notifications, not for the Digital Operational Resilience Act's critical-function lens. Neither cloud-hosted policy platform had a tested exit plan.

Approach
  • Mapped every ICT third party to supported critical or important functions
  • Rebuilt the register against the RTS on subcontracting
  • Ran tabletop exit rehearsals against policy admin and broker portal stacks with CIO and COO present
  • Wrote board-level resilience policy and threat-led penetration testing scoping document
Results
  • Lead supervisor accepted register and exit plans without follow-up
  • 9-month program across the European insurance entities
  • Tabletop runbook adopted as the carrier's annual resilience exercise template
Global tier-1 broker-dealer, EMEA arm · Capital Markets Settlement
Hit SEC T+1 cutover with affirmation exceptions inside the manageable tail.
Challenge

Global tier-1 broker-dealer EMEA equities and ADR desk running a legacy securities platform built for T+2 funding windows and overnight FX, sequenced behind the SIFMA industry timeline.

SEC T+1 settlement cutover for cross-border equities. Without intervention, affirmation-by-cutoff misses would have driven CSDR-style fail costs and stranded prime brokerage liquidity.

Approach
  • Re-sequenced FX funding, allocation, and DTCC affirmation flows for the T+1 window
  • Rebuilt the cutover runbook with operations and treasury desks
  • Ran a weekend parallel against synthetic T+1 trade tapes for six successive cycles before go-live
  • Wrote regulator and client communications; stood up a war room for the first two settlement weeks
Results
  • Hit SEC T+1 cutover with affirmation exceptions inside the manageable tail through May and June
  • 8-month engagement
  • Cutover runbook reused for subsequent corporate-actions settlement compression projects

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