Travel & Hospitality

Change-management overhaul at a leading global travel platform

  • 187 process gaps systematically inventoried with traceable evidence
  • Risk-scoring model rebuilt against ITIL and DORA benchmarks
  • Phase-3 tactical roadmap with developer-ready ServiceNow specs

A platform transitioning through NDC adoption, M&A integration, and post-COVID workforce reductions had a change-management process that everyone followed and no one trusted. Three phases of work to make change predictable again.

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Manufacturing & Industrial Products

Cloud readiness and CCoE design at a Fortune 100 commercial-truck OEM

  • Application portfolio filtered from 803 to 133 cloud-bound candidates
  • Cloud Center of Excellence operating model designed across 5 functional areas
  • Tactical and strategic remediation roadmap with handoff to client teams

An automotive-grade IT organization with 800-plus production applications, decades of in-place infrastructure, and a leadership team that wanted to move to cloud without writing the kind of cloud-strategy that ends up in a binder.

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Healthcare & Life Sciences

Cloud readiness and managed-services strategy for a regional healthcare system

  • Cloud-readiness baseline mapped to SDI and HIPAA-aware best practices
  • Application discovery and dependency mapping for regulated workloads
  • Disaster-recovery target-state with tested ASR-based failover playbooks

A multi-state healthcare system needed to retire aging on-premises infrastructure, migrate workloads to a managed cloud footprint, and stay HIPAA-defensible across the transition. Cloud readiness was the first deliverable; the managed-services design followed from it.

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Nonprofit & Education

Hybrid cloud service-integration partnership for a large public research university

  • Multi-year hybrid cloud program structured into two formal phases
  • Migration factory model with per-application discovery, design, pilot, and migrate workstreams
  • Cloud management platform selection across public and private cloud providers

A large public research university chose a hybrid-cloud, service-integration model rather than a single hyperscaler. The engagement sized the migration factory, defined the operating model, and ran a multi-phase migration that had to coexist with academic-calendar release windows.

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